| Excerpts from 2008 |
Enrique Salem
COO, Symantec | Enrique speaks about how executives can engage to create a customer-centric culture.
> Watch the video
|
Richard Owen
CEO, Satmetrix | Richard recounts what successful companies are getting right.
> Watch the video
|
Vivian Blade
Master Black Belt, GE Consumer & Industrial | Vivian explains how to use Net Promoter and Lean to drive organic growth.
> Watch the video
|
Philip Clement
Global Chief Marketing and Communications Officer, Aon Corporation | Phil describes how to scale Net Promoter throughout the business.
> Watch the video
|
Deborah Eastman
CMO, Satmetrix | Deborah speaks about driving action at all levels of the organization.
> Watch the video
|
Margaret Dron
Sr. Manager of Customer Loyalty, Sage Software | Margaret shows how to improve experiences one customer at a time.
> Watch the video
|
